Name: Back Office Loan Management System
Availability: InStock

With your own custom back office, handling your lending business from origination to collection becomes a breeze.

Manage your lending process like a pro

With Lendsqr’s advanced loan management back office, you gain total control and clarity over every aspect of your loan business.

Manage your entire lending operations in a single platform

Easily scale to manage your growing customer base. Track your most important customer metrics such as onboarding attempts, active and inactive users, and logins.

The most efficient customer management tool for lenders

Gain a wider overview and summary of all the transactions that happen in your loan business. View and download all settlement summary data for faster resolutions and planning.

Track real-time data on all the transactions in your business

Our back office is fully equipped with powerful automations that reduce the time it takes to complete repetitive tasks like approvals, disbursement and repayments, allowing you to spend more time on growth.

Reduce the risk of manual errors

Simplify teamwork by inviting team members and assigning specific permissions for streamlined business management. From risk assessment to client interactions, Lendsqr makes collaboration easy, enhancing your overall lending efficiency.



Unleash efficient collaboration within your business

Our dashboard and reports provide you with extensive data on how your products and customers are doing. Monitor your top performing products, customers and other metrics, helping you channel your efforts better.

Get detailed insights on your business

Simplify your lending process effortlessly and reduce error with your personalized loan management back office. This is the pinnacle of efficiency. Elevate your lending with Lendsqr today!

Stop sifting through piles of paperwork!

Want to see first-hand how Lendsqr can push the boundaries of your lending business? Sign up now for free and check it out, we’ll be with you every step of the way

Get started with Lendsqr

United States

Start and run your lending business on Lendsqr for free at no cost to. Capabilities may be limited though.

Free

Free Features:

Design and manage different loan products tailored to your business needs. With loan product management, you can set up multiple loan types, from salary advances to business loans, each with its own terms, interest rates, fees, and repayment schedules. You can also define eligibility rules, collateral requirements, and approval workflows.

Loans and loan Products

Build automated approval systems tailored to your risk appetite. With decision models, you can set parameters that determine how loan applications are assessed, from income limits to repayment history. The system then applies these rules consistently, ensuring faster, data-backed loan decisions every time.

Decision Models

Send approved loan funds to customers quickly and securely through automated disbursements. Once a loan is approved, the system transfers the money directly to the borrower’s bank account, mobile wallet, or preferred payment channel. You can track each transaction in real time, manage multiple payout options, and ensure every disbursement is fast, accurate, and fully recorded for compliance and reporting.

Disbursements

Give your borrowers a simple, self-service portal to manage their loans anytime. With the customer web app, borrowers can apply for loans, upload documents, track application status, make repayments, and view their loan history all in one place. It’s fully branded to your business, mobile-friendly, and designed to reduce support requests by letting customers handle common tasks themselves with ease.

Customer Web App

Manage your entire lending operation from a single, intuitive dashboard. The web app lets your team handle applications, approvals, disbursements, collections, and customer support in real time. You can view performance insights, monitor loan portfolios, and collaborate across teams all within a secure, browser-based platform accessible from anywhere. It’s the control center for everything that keeps your lending business running.

Web app

Reach out to customers with personalized loan offers before they even apply. With loan invitations, you can target existing or potential borrowers who meet your criteria and send them pre-approved or special loan offers via email, SMS, or your app. Each invitation includes pre-filled details, making it easier for customers to accept and complete the loan process in just a few clicks. It’s a smart way to boost engagement, reward loyal borrowers, and drive repeat lending.

Loan invitations

Embed your lending services directly into partner platforms or third-party websites using the Web SDK. This feature lets you extend your loan offerings beyond your own app or site. For instance, allowing merchants, agents, or fintech partners to originate loans on your behalf. The SDK handles everything from application submission to verification and approval, while keeping data secure and synced with your system. It’s an easy way to expand your reach and grow your loan portfolio through external channels.

External loans (Web SDK)

Keep all your borrower information organized and accessible in one place. You can view detailed borrower profiles, track loan histories, monitor repayment behavior, and update customer records effortlessly. It helps you understand each borrower’s journey from application to final repayment, while making it easy to segment customers, identify top performers, and manage communications. It’s your complete toolkit for building stronger relationships and smarter lending decisions.

Customer management

Instantly approve loans for your trusted customers without running them through full credit checks as you can pre-set loan amounts and terms for known good borrowers. If they apply within those limits, they get immediate approval. If they request more, the system routes into your normal underwriting process.

Smart pre-qualification

Verify your customers’ identities quickly and confidently with built-in KYC management. This feature allows you to collect, validate, and store identity documents, address details, and other compliance information securely. You can integrate with national ID databases or third-party verification providers to automate checks and reduce onboarding delays.

KYC management

Monitor and control every financial movement within your lending operation from one dashboard. Transaction management lets you track disbursements, repayments, refunds, and adjustments in real time, ensuring every transaction is accurate and reconciled. You can view detailed transaction histories for each customer, identify discrepancies, and generate reports for audits or accounting.

Transaction management

Manage all the services and integrations that power your lending operation in one place. With service management, you can connect and monitor external systems like payment gateways, credit bureaus, KYC providers, and SMS or email services.

Service management

Handle all fund reconciliations and payouts with ease through automated settlement management. This feature ensures that money moving between your business, borrowers, and repayment channels is accurately recorded and balanced. You can track where every disbursed or repaid amount goes, confirm partner or merchant payouts, and identify any mismatches instantly.

Settlement

Keep a detailed record of every action taken across your lending platform. Audit log management tracks user activity, from loan approvals and edits to configuration changes, so you can see who did what and when.

Audit log management

Engage and update your borrowers automatically at every stage of their loan journey. This feature lets you configure and send messages or alerts via SMS, email, or in-app notifications: for loan approvals, repayments, reminders, or promotional offers. You can customize templates, schedule messages, and monitor delivery to keep communication timely and professional.

Messaging and notification management

Access powerful insights into your lending operations with detailed, customizable reports. From loan performance and repayment rates to customer behavior and revenue trends, you can generate the data you need to make informed decisions. Reports are automatically updated in real time, giving you visibility into what’s working and where to improve.

Reports

Get assistance when you need it through responsive email support. Whether it’s a technical question, feature setup, or account issue, your team can reach out to our support specialists for clear, actionable guidance.

Email support

We provide hands-on training to help your team get up to speed quickly. Our sessions cover everything from setting up loan products and managing customers to using reports and automating key processes. The training is designed to be practical and easy to follow, ensuring your staff can confidently run daily lending operations and make the most of the platform’s features from day one.

Basic training

All features in Free +

Loans and Loan Products

Collaborate effectively on loan applications and customer cases. Team members can leave notes or comments directly within each loan record, ensuring all updates, discussions, and decisions stay documented and accessible.

Notes and Comments

Your access to the platform starts with a one-time setup and licensing fee that covers environment configuration, onboarding, and initial deployment, ensuring your system runs smoothly from day one.

Base Setup and Licensing Fees

Get tailor-made features and platform enhancements to suit your specific business model. Our team handles the development and integration, ensuring custom functionalities blend perfectly with your existing setup.

Add-on features development and in-built customizations implementation

Automatically approve trusted customers within preset limits. Define how much and under what terms returning borrowers can access loans, so applications within those bounds get instant approval.

Assign roles, define permissions, and monitor activity across your staff. Team management helps maintain security and structure as your lending operation grows.

Team management

Oversee multiple business locations from one platform. Assign teams, manage branch-specific operations, and track performance across different regions.

Branch and locations

Generate detailed, real-time reports on loans, repayments, revenue, and customer trends. Reports help you measure performance, identify risks, and make data-driven decisions.

Segment your customers into tiers based on repayment behavior, risk level, or history. Use tiers to customize loan limits, interest rates, and offers for each group.

Tier management

Add and track guarantors linked to specific loan applications. Store their details, monitor guarantees, and manage relationships to reduce default risk.

Guarantor management

Generate digital loan offer letters instantly. Customize templates to include loan details, terms, and repayment information all ready for e-signature or download.

Offer letters

Design and automate your loan approval process. Define steps, assign approvers, and set conditions to ensure applications move smoothly through every stage.

Approval Workflows

Personalize your platform’s look, layout, and user flow to reflect your brand identity. From color themes to specific workflows, you can shape the experience to suit your operations.

Web App Customizations

Get timely help from our support team through dedicated email assistance. We’ll guide you through technical issues, feature usage, or setup queries.

Access instant help through in-platform chat. Our team responds quickly to troubleshoot issues and provide step-by-step assistance.

Chat support

Speak directly with our support specialists for urgent matters or complex requests that need live guidance.

Phone support

We provide practical training sessions to help your team understand and operate the platform efficiently. Training covers setup, customer management, and daily workflows so your staff can get started confidently.

Lendsqr priority support

Be among the first to experience new features and updates before general rollout. Early access helps you stay ahead and test innovations as they launch.

Priority access to features

Organize your borrowers into specific groups based on behavior, product type, or demographics. This makes it easier to manage campaigns, offers, and performance tracking.

Customer Groups

Set up and manage referral programs that reward customers or agents for bringing in new borrowers. You can define rules, track referrals, and measure impact.

Referral Configurations

Create tailored service offerings beyond loans or savings that your customers can request directly. You can specify the purpose of each service, outline the required steps, configure approval rules, and set when fees apply. This supports a wide range of options such as rent reporting, utility payments, insurance requests, and other custom workflows, giving you the flexibility to deliver services that align with your business model and customer needs.

Configurable services

Set up structured approval steps to control how important actions are reviewed and authorized. You can define different approval levels based on the size, risk, or type of request, ensuring that simple transactions get quick signoff while high value or sensitive actions receive additional oversight. This supports both loans and savings giving your organization a clear and consistent process for managing approvals.

Approval workflows

Business

All features in Pro +

Offer your customers a fully branded mobile experience without building from scratch. The white label mobile app is designed for Android and iOS, customized with your logo, colors, and business identity. It allows borrowers to apply for loans, make repayments, view balances, and receive updates directly from their phones.

White label mobile app (with additional cost)

Advanced borrower segmentation and management

Offer customers the ability to save or invest directly from your platform. Whether it’s fixed deposits, goal-based savings, or investment-linked options, this feature lets you expand your financial offerings and deepen customer relationships.

Savings and Investment

Access a robust API layer that connects your lending system to external applications, partners, or services. The Adjutor API enables automation, data exchange, and third-party integrations, giving you the flexibility to extend your lending capabilities and build custom solutions.

Adjutor API Service

Get advanced, hands-on training sessions designed for your operations, technical, and management teams. Premium training goes beyond the basics, covering system optimization, advanced configuration, custom workflows, and data-driven decision-making.

Premium training

Monitor how your lending business is performing through periodic performance assessments. Our team reviews your loan data, operational efficiency, and customer engagement metrics, then shares insights and recommendations to help you improve portfolio health and profitability.

Performance reviews

Create and manage a variety of savings offerings that suit your business model. You can configure different savings types with custom interest rules, fees, withdrawal conditions, and maturity options. It also lets you define funding methods, and approval workflows for withdrawals, giving you full control over how customers save and helping you deliver flexible, goal-driven savings experiences.

Savings and savings products

Enterprise

All features in Business +

Third-party loan integration capabilities

Offer your customers a fully branded mobile experience tailored to your lending business. With a custom mobile app, borrowers can apply for loans, track approvals, make repayments, and manage their accounts directly from their phones.

Custom mobile app

Enhance your platform with integrations or features built specifically for your business needs. Whether it’s connecting to a niche service, adding a unique workflow, or implementing specialized reporting tools, our team develops and embeds custom solutions directly into your system.

Special integrations/customizations

Connect your lending platform with your Core Banking Application (CBA) or Enterprise Resource Planning (ERP) system. This integration enables smooth data exchange across accounting, loan management, and financial reporting modules, eliminating manual reconciliations. With synchronized records for disbursements, repayments, and customer data, you get a unified view of your business performance while maintaining accuracy and operational efficiency across all systems.

CBA/ERP Integrations

Connect your lending platform with trusted external tools and services to extend its capabilities. From payment processors and credit bureaus to CRM systems and identity verification providers, third-party integrations help automate your workflows and improve efficiency.

3rd party integrations

Receive expert guidance on how to connect your lending platform with external systems and services. Our integration advisory helps you identify the right APIs, tools, and workflows to fit your business model, whether it’s connecting to payment gateways, credit bureaus, or accounting systems. You get clear recommendations, best practices, and hands-on support to ensure every integration runs smoothly and securely.

Integration advisory

Get technical assistance for setting up, managing, and maintaining integrations with third-party applications. From troubleshooting API connections to syncing data between platforms, our team provides the support you need to keep your integrations reliable and up to date.

Integration and 3rd party software support

Get a product manager assigned exclusively to your account to help you get the most out of the platform. Your dedicated manager works closely with your team to understand your goals, coordinate feature requests, oversee custom implementations, and ensure smooth communication between your business and the technical team.

Manage your lending process like a pro

Fair and transparent pricing. No hidden fees