Amartha

As customer expectations continue to evolve, businesses are increasingly relying on AI chatbots to deliver faster, round-the-clock support. But can they truly replace human agents? This article compares AI chatbots and human customer support across speed, cost, accuracy, personalization, and complex problem-solving, helping businesses understand where each performs best and how combining both can create a better customer experience.

Hello there! 👋 Happy new month and welcome to June! Can you believe we’re already at the halfway mark of 2026? With just one month left in Q2, this is a great opportunity to pause and evaluate your progress so far. The goals you set at the beginning of the year may have evolved, and […]

Earlier in the year, Lendsqr implemented a strategic cloud services consolidation and migration that saved about 90% infrastructure cost on an annualized basis. It’s story when told sometimes sounds like magic and modern era impossibility. But it’s true as daylight. It started with a talk DHH gave that a lot of engineers passed around 2023. […]