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(opens in a new tab)Australian Financial Complaints Authority
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RegulatorsAbout Australian Financial Complaints Authority
The Australian Financial Complaints Authority (AFCA) is an independent dispute resolution body that helps consumers resolve complaints with financial institutions. It covers a wide range of financial products and services, including banking, insurance, investments, and superannuation. AFCA provides a free and accessible platform for individuals and small businesses to resolve disputes with financial firms. It aims to ensure fair outcomes for consumers while fostering trust in the financial services sector. The AFCA can issue binding decisions and has the authority to investigate complaints and work with financial providers to reach resolutions.
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Support Number
+611800931678
Address
717 Bourke Street, Melbourne, Victoria, 3006, Australia
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