Inkasso

Inkasso is one of Iceland’s leading debt collection and receivables management companies, founded in 2010 and headquartered in Reykjavík. It operates under Iceland’s Debt Collections Act and holds a debt collection licence from the relevant Icelandic financial supervisory authorities.

Unlike a bank, wallet, or consumer lender, Inkasso’s main business is helping companies, municipalities, institutions, and creditors recover overdue payments. It manages tens of thousands of claims monthly and positions itself as a more modern and customer-friendly collection agency, emphasizing digital tools and payment arrangements.

SERVICES

• Debt collection services: Inkasso helps businesses recover unpaid invoices, overdue debts, and receivables through formal collection processes compliant with Icelandic law.
• Primary collection services: The company sends statutory reminders and collection warnings when invoices become overdue.
• Secondary collection services: Inkasso manages escalated overdue claims with follow-up communication, monitoring, and negotiated settlements.
• Legal collection services: Through affiliated legal operations, Inkasso can support court processes, enforcement actions, and advanced recovery procedures where necessary.
• Payment plan services: Debtors may request installment plans that spread repayments over a defined period, often up to six months depending on the case.
• Payment extension services: Customers facing temporary hardship may request postponements or short-term extensions.
• Digital self-service platform: Both debtors and creditors can manage claims, statements, reports, and payments through online portals.
• Invoice and claim creation services: Inkasso also supports businesses with billing administration, claim creation, and payment services.
• Reporting and reconciliation services: Creditors can access payment reports and transaction records for accounting purposes.

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