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Metropol

Credit Bureau
Metropol logo

About Metropol

Metropol Credit Reference Bureau (Metropol CRB) is one of the licensed credit bureaus in Kenya, established in 2010 and regulated by the Central Bank of Kenya. It provides credit information, risk analysis, and data services to banks, microfinance institutions, SACCOs, fintech lenders, and businesses.

Metropol does not give loans. Instead, it collects credit data from lenders and generates credit reports, scores, and risk insights that help financial institutions decide whether to approve loans. It also allows individuals and businesses to check their credit status and improve their financial profile.

SERVICES
  • Credit Reports: Detailed reports showing an individual’s or business’s borrowing history, repayment behavior, and outstanding obligations.
  • Credit Scores: Numerical ratings that indicate how risky or reliable a borrower is based on past financial behavior.
  • CRB Status Check: Quick summary of a borrower’s credit standing (e.g., good, poor, or default status).
  • CRB Clearance Certificate: Official document showing a borrower’s credit standing, often required for jobs, loans, or contracts.
  • Dispute Resolution Services: Process that allows customers to correct errors or challenge incorrect credit information.
  • Who Shared My Data: Service that shows which lenders or institutions submitted your credit information.
  • Business Credit Reports: Credit analysis and reports for SMEs and large companies to assess financial credibility.
  • SME & Corporate Ratings: Evaluation of business financial strength and risk profile.
  • Debt Collection & Recovery Services: Support for lenders in recovering outstanding debts and managing credit risk.
  • Customer Data Reporting: Platform for financial institutions to share borrower data and improve credit transparency.

Countries

Contact

Support Number

+254709834000

Address

KCB Towers, 15th Floor, Kenya Road, Upper Hill, Nairobi.

Facebook Url

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X (Formerly Twitter) Url

@Metropol

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